© 2026 Live Better Hearing + Balance. All rights reserved.
Shelby Gillen, AuD, CCC-A, provides comprehensive hearing evaluations and personalized hearing solutions for patients in Gaithersburg and Montgomery County.
Dr. Gillen is experienced in fitting and programming advanced hearing aid technology tailored to each patient’s lifestyle.
She holds a Doctorate in Audiology from Auburn University and is licensed in the states of Maryland and Virginia.
Your Gaithersburg Audiologist
MEET DR. SHELBY GILLEN
Your 60 to 90-minute visit includes comprehensive testing across all frequencies, not a quick screening. We take time to understand your lifestyle and goals.
A THOROUGH EVALUATION
If hearing aids make sense, we'll explain your options clearly. There's no obligation and no pushy sales tactics. Period.
GUIDANCE, NOT PRESSURE
Better hearing is a process, not a single appointment. Our team focuses on long-term outcomes, follow-up care, and adjustments as your hearing needs change.
CARE THAT CONTINUES
We're a family-owned audiology practice, serving patients across the Mid-Atlantic since 2007. We're led by Doctors of Audiology and trusted by more than 1,500+ referring physicians.
Why Patients Choose Live Better Hearing + Balance
Comprehensive hearing evaluations
Our Gaithersburg team will reach out to answer your questions and schedule your comprehensive evaluation at a time that works for you.
Request Your Hearing Appointment
Prefer to talk to someone? Call us at (484) 469-8124
Advanced testing helps us understand your hearing clearly and accurately.
Your hearing needs are unique. We tailor recommendations based on your lifestyle, goals, and comfort.
We accept most major insurance and benefits plans at our location, and we offer flexible financing to qualified patients. Our office can confirm your coverage and options.
Personalized treatment planning
Most major insurance accepted
10,000+ Five Star Reviews | 4.9 Average Rating on Google
What to expect at your hearing appointment
Our Mission: Changing Lives Through Better Hearing and Balance
Want to get a feel for our approach before you come in? This short video explains what patients can expect.
-Joshua D.
"Dr. Gillen and her team have your back! If you feel you may be in need of hearing assistance, I can confidently recommend Dr. Gillen and her team."
-Audrey B.
"I had an excellent experience with my recent hearing test. Dr Gillen explained each step clearly and took the time to answer all my questions."
*Review count and star rating include direct patient feedback and Google reviews for Live Better Hearing + Balance's practice, across all 25+ locations. Individual clinic reviews vary by location.
For nearly 20 years, our trusted audiology team has provided comprehensive hearing evaluations and personalized hearing aid fittings for patients right here in Gaithersburg.
Frequently Asked Questions
How long does the first appointment take?
Do I need a referral?
Am I obligated to purchase hearing aids?
What happens after I request a consultation?
Your comprehensive hearing evaluation typically lasts 60 to 90 minutes. We take time to perform detailed diagnostic testing, review your results, and discuss next steps together.
No referral is needed for most insurance or benefit plans.
No. There is no pressure and no obligation. If hearing aids make sense for you, we will clearly explain your options. If not, we will establish a baseline and help you decide what makes sense on your timeline.
A member of our team will contact you to answer any questions and schedule your comprehensive hearing evaluation at a time that works for you.
More than 10,000 5-star reviews across all locations | 4.9 average rating on Google
Expert Audiology & Hearing Care in Gaithersburg
Schedule a no-obligation appointment today.
What makes your hearing evaluations different?
We perform advanced diagnostic testing across all frequencies, not just a quick screening. Our Doctors of Audiology and hearing experts take time to understand your lifestyle, communication needs, and medical history before making personalized recommendations.
ADDRESS
18310 Montgomery Village Ave, Suite 520
Gaithersburg, MD 20879
📍Visit our Gaithersburg office
